The personal website of Michael Briggs : Professional SEO and Internet Geek

When Free installation doesn’t mean Free Installation

VIP package from Virgin media aint what is says on the website is basically my rant.

I’m not daft. I know that an asterisk means that there will be a caveat. No sign of that on the Virgin site, the price is listed as 20Mb broadband with sky sport and movies and comes in at £77. I’ve phoned and been told I can only get free installtion if I apply online. And then I try to buy online – and you cant as the login bits down! So I send an email and get a price (no mention of free installation).

So I call during lunch and its £98. The offer on the website is wrong I get told –  free installation doesn’t mean free installation and I’m not entitled to this offer (I was yesterday but I’m not today). Think I may go to SKY. Just out of pure and utter damned frustration.

This entry was written by Michael, posted on November 2, 2009 at 1:45 pm.

Categories : General Daftness and tagged , .

I'd be delighted to hear your thoughts on this post and if you could leave a comment it would be cool or use the trackback function if you cite this post on your blog and I'll come and say hello.

This post was written by Michael Briggs

One Comment

  1. andy
    Posted November 4, 2009 at 3:20 pm | Permalink

    Nothing is as it seems in the murky world of media installation.

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