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	<title>Mercurythread</title>
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	<link>http://www.mercurythread.co.uk</link>
	<description>The personal website of Michael Briggs : Professional SEO and Internet Geek</description>
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		<item>
		<title>What is great content? #infographic</title>
		<link>http://www.mercurythread.co.uk/blog/what-is-great-content-infographic/2013/05/</link>
		<comments>http://www.mercurythread.co.uk/blog/what-is-great-content-infographic/2013/05/#comments</comments>
		<pubDate>Wed, 22 May 2013 22:33:13 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[content marketing]]></category>
		<category><![CDATA[infographic]]></category>
		<category><![CDATA[venn diagram]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=539</guid>
		<description><![CDATA[]]></description>
			<content:encoded><![CDATA[<p><img src="https://s3.amazonaws.com/easel.ly/all_easels/139879/whatisgreatcontent/image.jpg" alt="Venn diagran on what is great content. #infographic" width="418px" height="538px"/></p>
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		</item>
		<item>
		<title>How to resize a webpage to fill an iframe</title>
		<link>http://www.mercurythread.co.uk/blog/how-to-resize-a-webpage-to-fill-an-iframe/2013/05/</link>
		<comments>http://www.mercurythread.co.uk/blog/how-to-resize-a-webpage-to-fill-an-iframe/2013/05/#comments</comments>
		<pubDate>Fri, 03 May 2013 15:11:41 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[Website Design]]></category>
		<category><![CDATA[css]]></category>
		<category><![CDATA[html]]></category>
		<category><![CDATA[iframe]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=533</guid>
		<description><![CDATA[My coding skills are a bit out of practice these days &#8211; I hack about in PHP a fair bit but in terms of CSS I need to brush up. So when someone said to me &#8211; can we resize a webpage into an iframe so we syndicate the content I thought no prob. And [...]]]></description>
			<content:encoded><![CDATA[<p>My coding skills are a bit out of practice these days &#8211; I hack about in PHP a fair bit but in terms of CSS I need to brush up. So when someone said to me &#8211; can we resize a webpage into an iframe so we syndicate the content I thought no prob.</p>
<p>And TBH its so easy even I worked it out in under 10 minutes, using no JavaScript, with only Google for assistance. You know when I say that I had to cobble together stuff from Google as TBH I didnt really like the responses I was getting.</p>
<p>So the code below is what I&#8217;ve came up with&#8230;</p>
<p><em>&lt;iframe style=&#8221;transform: scale(0.4); -webkit-transform: scale(0.4); -webkit-transform-origin: 0 0; -moz-transform: scale(0.4); -moz-transform-origin: 0 0; -o-transform: scale(0.4); -o-transform-origin: 0 0; -ms-transform: scale(0.4); -ms-transform-origin: 0 0; margin-bottom:-400px;&#8221; src=&#8221;http://www.caliberi.com&#8221; height=&#8221;800&#8243; width=&#8221;1200&#8243;&gt;&lt;/iframe&gt;</em></p>
<p>Which displays as :</p>
<p><iframe style="transform: scale(0.4); -webkit-transform: scale(0.4); -webkit-transform-origin: 0 0; -moz-transform: scale(0.4); -moz-transform-origin: 0 0; -o-transform: scale(0.4); -o-transform-origin: 0 0; -ms-transform: scale(0.4); -ms-transform-origin: 0 0; margin-bottom: -400px;" src="http://www.caliberi.com" width="1200" height="800"></iframe></p>
<p>Anyway there is another implementation over @ <a href="http://epicureanadventures.co.uk/2013/05/03/one-minute-holidays-from-thomson/">http://epicureanadventures.co.uk/2013/05/03/one-minute-holidays-from-thomson/</a></p>
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		<item>
		<title>My Life on Twitter</title>
		<link>http://www.mercurythread.co.uk/blog/my-life-on-twitter/2012/11/</link>
		<comments>http://www.mercurythread.co.uk/blog/my-life-on-twitter/2012/11/#comments</comments>
		<pubDate>Tue, 20 Nov 2012 20:01:45 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=525</guid>
		<description><![CDATA[]]></description>
			<content:encoded><![CDATA[<p><a href="http://visual.ly/"><img src="http://bit.ly/Td6eKN" border='0'/></a></p>
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		<item>
		<title>Stop Ranking for Keywords and Start Ranking for People</title>
		<link>http://www.mercurythread.co.uk/blog/stop-ranking-for-keywords-and-start-ranking-for-people/2012/09/</link>
		<comments>http://www.mercurythread.co.uk/blog/stop-ranking-for-keywords-and-start-ranking-for-people/2012/09/#comments</comments>
		<pubDate>Thu, 20 Sep 2012 21:25:38 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[seo]]></category>
		<category><![CDATA[rant]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=519</guid>
		<description><![CDATA[It sounds trite. It sounds almost Fishkian in nature. That if you want to get high quality traffic through natural search you should stop thinking about your audience and not yourself. I left one of my early SEO jobs purely because of this beliefs : ranking for keywords is how we get people  in (it&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>It sounds trite. It sounds almost Fishkian in nature. That if you want to get high quality traffic through natural search you should stop thinking about your audience and not yourself. I left one of my early SEO jobs purely because of this beliefs : ranking for keywords is how we get people  in (it&#8217;s the what in the equation) but we&#8217;re really looking to make sales (the why in our little equation), rankings are merely how we drive people.</p>
<p>Think of it from a client perspective when they employ you as an SEO agency/contractor. What do they care about? Really think about it. What are their goals? It&#8217;s a business goal, and every time it&#8217;s likely to be something measurable. A sales target, a visibility goal or a traffic metric (and yes I did put that in declining order of importance from my point of view. It&#8217;s our job as marketers to achieve this goal. We prove this by measuring what we&#8217;ve achieved and what we&#8217;ve done to achieve it and refine and implement as we go.</p>
<h2>The Simplified SEO Process</h2>
<p>Select Keywords -&gt; Fix some content stuff -&gt; bung in some links -&gt; Cross Fingers -&gt; Hopefully get results and achieve goals</p>
<p>And this is often what I see people doing and talking about.</p>
<ul>
<li>What does Google want from content?</li>
<li>Whats the minimum amount of content I need to get the traffic?</li>
<li>How many ads can I jam on a page without being smacked by Panda?</li>
<li>How do we get links?</li>
<li>How do we get links and not get spanked by Penguin?</li>
</ul>
<p>Most of the SEO I read about is like a procedural drama. Its flow chart SEO. If we do this and then do that we get something and then we add some more. Baking a cake is probably more interesting than being an SEO in these situations.</p>
<p>And here&#8217;s my real rant. So many SEO&#8217;s seem to forget about anything that isn&#8217;t the machine in all this. Feed the beast. With a disregard for the human element.</p>
<p>SEO puts sellers and buyers together. And keywords are the path between them; think of it as dating. Keywords put these people together but we still need to help them get into bed. We need to close the deal.</p>
<p>And if all you&#8217;ve done if keyword stuff some content and flung in some links that managed to game a computer program then it feels like you&#8217;re a spammer not an SEO.</p>
<p>SEO needs to be about the life cycle of the audience relationship with a website. Why would they come back. How do this couple  from a one night stand to a marriage? What does the audience need to turn the impulse to buy into a sale.</p>
<p>This whole post was ranty and angry and TBH not what I intended. But let the record show that I was angry about my chosen industry on this day.</p>
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		<title>SEO WARS : Retro SEO Satire Flashback Video</title>
		<link>http://www.mercurythread.co.uk/blog/seo-wars-retro-seo-satire-flashback-video/2012/09/</link>
		<comments>http://www.mercurythread.co.uk/blog/seo-wars-retro-seo-satire-flashback-video/2012/09/#comments</comments>
		<pubDate>Sun, 16 Sep 2012 21:36:19 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[ethical seo]]></category>
		<category><![CDATA[Search Engine Optimisation]]></category>
		<category><![CDATA[seo]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=514</guid>
		<description><![CDATA[This just made me roflcopter : had forgotten all about it. Fantomaster Vs Rand Fishkin My Favourite part : Rand Fishkin : &#8220;I use interesting content to generate links&#8221; Fantomaster : &#8220;you are not my child&#8221;]]></description>
			<content:encoded><![CDATA[<p>This just made me roflcopter : had forgotten all about it.</p>
<p><iframe width="500" height="375" src="http://www.youtube.com/embed/oXBivBySb2Y?fs=1&#038;feature=oembed" frameborder="0" allowfullscreen></iframe></p>
<h2><a href="http://twitter.com/fantomaster">Fantomaster</a> Vs <a href="http://twitter.com/randfish">Rand Fishkin</a></h2>
<p>My Favourite part :</p>
<p>Rand Fishkin : &#8220;I use interesting content to generate links&#8221;<br />
Fantomaster : &#8220;you are not my child&#8221;</p>
]]></content:encoded>
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		<title>Defintions of Social Media Platforms</title>
		<link>http://www.mercurythread.co.uk/blog/defintions-of-social-media-platforms/2012/09/</link>
		<comments>http://www.mercurythread.co.uk/blog/defintions-of-social-media-platforms/2012/09/#comments</comments>
		<pubDate>Thu, 13 Sep 2012 13:06:35 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[aimclear]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=510</guid>
		<description><![CDATA[Just read this and it was too good not to share (and twitter wasn&#8217;t long enough). So here is social media platforms explained using Donuts! Yaldy. Twitter – I am eating a donut Facebook – I like donuts Foursquare – This is where I eat donuts Instagram – Here is a vintage photo of my [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://popcultureplaypen.files.wordpress.com/2011/04/homer-donut.png" style="float:right"><img class="alignright" title="Homer Simpson Donuts" src="http://popcultureplaypen.files.wordpress.com/2011/04/homer-donut.png" alt="Homer Simpson Donuts" width="240" height="321" /></a></p>
<p>Just read this and it was too good not to share (and twitter wasn&#8217;t long enough). So here is social media platforms explained using Donuts! Yaldy.</p>
<ul>
<li><em><a title="Twitter" href="http://www.twitter.com" target="_blank">Twitter</a> – I am eating a donut</em></li>
<li><em><a title="facebook social platform" href="http://www.facebook.com" target="_blank">Facebook</a> – I like donuts</em></li>
<li><em><a title="Foursquare" href="http://foursquare.com" target="_blank">Foursquare</a> – This is where I eat donuts</em></li>
<li><em><a title="Instagram" href="http://instagram.com/" target="_blank">Instagram</a> – Here is a vintage photo of my donut</em></li>
<li><em><a title="youTube" href="http://www.youtube.com" target="_blank">You Tube</a> – Here, I am eating a donut</em></li>
<li><em><a title="LinkedIn" href="http://www.linkedin.com" target="_blank">LinkedIn</a> – My skills include donut eating</em></li>
<li><em><a title="Pinterest" href="http://www.pinterest.com" target="_blank">Pinterest</a> – Here is a donut recipe</em></li>
<li><em><a title="Google+" href="https://plus.google.com/" target="_blank">Google+</a> – I am a Google employee who eats donuts <img src="http://www.aimclearblog.com/wp-includes/images/smilies/icon_wink.gif" alt=";)" /></em></li>
</ul>
<p><a href="http://www.aimclearblog.com/2012/08/15/the-sessf-how-to-and-know-how-of-pinterest-a-star-is-born/" target="_blank">Well and truly stolen from the wonderful aimclear blog</a></p>
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		<title>TAGFEE &#8211; Is this an SEOMoz Concept?</title>
		<link>http://www.mercurythread.co.uk/blog/tagfee-is-this-an-seomoz-concept/2012/06/</link>
		<comments>http://www.mercurythread.co.uk/blog/tagfee-is-this-an-seomoz-concept/2012/06/#comments</comments>
		<pubDate>Tue, 19 Jun 2012 11:46:10 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[SEOMoz]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=499</guid>
		<description><![CDATA[It&#8217;s 4am and I&#8217;m awake; which is very strange as myself and my duvet are enjoying a renaissance in our relationship due to being on holiday for three days. Anyway as I&#8217;m reading my RSS feeds when I wake up and catching up on twitter and facebook groups etc I end up on the SEOMoz [...]]]></description>
			<content:encoded><![CDATA[<p><img class="left" title="SEOMoz Hero Shot Image" src="http://charmingwp.com/wp-content/uploads/roger-moz-bot-008.png" alt="SEOMoz Hero Shot Image" /></p>
<p>It&#8217;s 4am and I&#8217;m awake; which is very strange as myself and my duvet are enjoying a renaissance in our relationship due to being on holiday for three days. Anyway as I&#8217;m reading my RSS feeds when I wake up and catching up on twitter and facebook groups etc I end up on the <a title="SEOMoz" href="http://www.seomoz.org" target="_blank">SEOMoz website</a> purely as I want to take the free version of the API and run a quick hack on some data to cross reference where the <a title="That SEO tool that everyone seems to use for finding moz metrics etc" href="http://www.opensiteexplorer.org" target="_blank">Moz Link Metrics</a> were in relation to domains that I knew Google had whacked the day lights out of in penguin.</p>
<p>Anyway when I was wandering about in a pre-sunshine daze (yes in Scotland in Summer we don&#8217;t get sun light at this time in the morning). And by using my random clicking monkey surfer in flannel <acronym title="pyjamas">pj&#8217;s</acronym> I stumble across the <a title="Mission Statement about TAGFEE at SEOMoz" href="http://www.seomoz.org/about/mission" target="_blank"><acronym title="Transparent and Authentic, Generous, Fun, Empathetic, Exceptional">TAGFEE</acronym> mission page</a> ; something I&#8217;d really paid very little attention to previous (I still stick to the <a title="Link to article on why the author wrote the no asshole rule book" href="http://blogs.hbr.org/sutton/2007/03/why_i_wrote_the_no_asshole_rule.html" target="_blank">no asshole rule</a> as my basic mission statement).</p>
<dl>
<dt>TAGFEE</dt>
<dd>Transparent and Authentic, Generous, Fun, Empathetic, Exceptional</dd>
</dl>
<p>So I read about TAGFEE &#8211; it seems ok as a concept be a decent; moral sense, company and by creating a strong team and wider community exposition of these values then the company will be a &#8220;good&#8221; company to work for and do business with. Having met a few Mozzers (I mean those who work at SEOMoz rather than fans of the ex-Smiths front man Morrisey &#8211; not saying that the two are mutually exclusive) I&#8217;d say that they seem to be a good group of folks and polite &#8211; even when my Scottish brogue after a couple of Shandies has became inpenetrable.</p>
<p>Anyway this was meant to be a question rather than an early morning rambling but did SEOMoz come up with the concept of TAGFEE or did they just show me it? Long way for a short cut &#8211; now I&#8217;m off to finish looking at domains which have had a Google smack in Panda and comparing their variables against that in link analysis tools.</p>
<p>#RamblingOver</p>
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		<title>What is a pingback?</title>
		<link>http://www.mercurythread.co.uk/blog/what-is-a-pingback/2012/04/</link>
		<comments>http://www.mercurythread.co.uk/blog/what-is-a-pingback/2012/04/#comments</comments>
		<pubDate>Sat, 21 Apr 2012 15:31:20 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[blog advice]]></category>
		<category><![CDATA[Blogging]]></category>
		<category><![CDATA[pingback]]></category>
		<category><![CDATA[seo]]></category>
		<category><![CDATA[wordpress]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=481</guid>
		<description><![CDATA[OK so my use of this term @ #TBUMBR (Travel Bloggers Unite &#8211; Umbria) seemed to start a bit of a panic (and TBH it was someone else who used the term pingback &#8211; not me in the first instance). Basically a &#8220;pingback&#8221; is a piece of technology that sits inside your blog and when [...]]]></description>
			<content:encoded><![CDATA[<p>OK so my use of this term @ <a href="https://twitter.com/#!/search/%23tbumbr" target="_blank">#TBUMBR</a> (<a href="http://www.travelbloggersunite.com/profiles/blogs/tbu-umbria-conference-schedule" target="_blank">Travel Bloggers Unite &#8211; Umbria</a>) seemed to start a bit of a panic (and TBH it was someone else who used the term pingback &#8211; not me in the first instance). Basically a &#8220;pingback&#8221; is a piece of technology that sits inside your blog and when you mention someone else&#8217;s content (assuming they receive pingbacks) they get told automatically in their website that someone else has linked to them.</p>
<p>Over at wordpress.com they say that :</p>
<dl>
<dt style="float:left">pingback</dt>
<dd> is designed to allow bloggers to :</p>
<blockquote cite="http://codex.wordpress.org/Introduction_to_Blogging#Pingbacks"><p>inform other bloggers whenever they cite an article from another site in their own articles <sup><a href="http://codex.wordpress.org/Introduction_to_Blogging#Pingbacks" target="_blank">1</a></sup></p></blockquote>
</dd>
</dl>
<p>Let&#8217;s take a simple occassion I write an article about travel bloggers I&#8217;ve met over here in Umbria, Italy and mention a nice blog post they&#8217;ve written about Italy (take this about the <a href="http://www.trainsonthebrain.com/2011/12/05/paris-to-italy-sleeper-train-say-hello-to-thello-and-goodbye-to-artesia/" target="_blank">Paris to Italy Sleeper Train</a> over at the blog written by <a href="https://twitter.com/#!/jools_octavius" target="_blank">@Jools_Octavius</a>) the next time he opens his wordpress installation it will let him know I&#8217;ve mentioned his article and his blog (upon accepting the pingback) will provide a link to my article which cites his article.</p>
<p>That&#8217;s it. If you&#8217;re really wanting to learn about pingbacks (which yes are kinda like trackbacks) you can see more over at the following articles ;</p>
<h2>Geeky Stuff about Technical Definitions of what is a Pingback</h2>
<ul>
<li><a href="http://www.kryogenix.org/writings/tech/pingback">http://www.kryogenix.org/writings/tech/pingback</a> - Original Pingback Specification</li>
<li><a href="http://www.hixie.ch/specs/pingback/pingback">http://www.hixie.ch/specs/pingback/pingback</a> - Updated Pingback Specification</li>
</ul>
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		<title>Cool Pics I Ripped from Google Image Search</title>
		<link>http://www.mercurythread.co.uk/blog/cool-pics-i-ripped-from-google-image-search/2012/03/</link>
		<comments>http://www.mercurythread.co.uk/blog/cool-pics-i-ripped-from-google-image-search/2012/03/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 11:21:11 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[Oranges]]></category>
		<category><![CDATA[google image search]]></category>
		<category><![CDATA[google images]]></category>
		<category><![CDATA[orangerie]]></category>
		<category><![CDATA[oranges]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=475</guid>
		<description><![CDATA[God knows why but I was looking at oranges (google still cant look at an image file and distinguish between an orange and a sunset was the point I was making). I found some cool pics with oranges and I aint posted in ages so I thought that I would stick some of them here [...]]]></description>
			<content:encoded><![CDATA[<p>God knows why but I was looking at oranges (google still cant look at an image file and distinguish between an orange and a sunset was the point I was making). I found some cool pics with oranges and I aint posted in ages so I thought that I would stick some of them here just for the fun of it.</p>
<h2>Cat Made of Oranges</h2>
<div class="wp-caption alignnone" style="width: 510px"><a href="http://whyevolutionistrue.files.wordpress.com/2011/04/orange-cat.jpg?w=500&amp;h=500"><img title="A Cat made of Oranges" src="http://whyevolutionistrue.files.wordpress.com/2011/04/orange-cat.jpg?w=200&amp;h=200" alt="Hahaha - I've never seen a cat made of oranges before. I have now" width="500" height="500" /></a><p class="wp-caption-text">Hahaha - I&#39;ve never seen a cat made of oranges before. I have now</p></div>
<p><span id="more-475"></span></p>
<h2> So here we have another strange picture of an annoying orange</h2>
<p><a href="http://www.thedrum.co.uk/uploads/drum_column_article/83958/main_images/annoying-orange.jpeg"><img title="Annoying Orange" src="http://www.thedrum.co.uk/uploads/drum_column_article/83958/main_images/annoying-orange.jpeg" alt="Annoying Orange" width="480" height="360" /></a></p>
<h2>Soma Records</h2>
<p>Feels like I need some Soma today I tell thee.</p>
<div class="wp-caption alignnone" style="width: 410px"><a href="http://www.somarecords.com/media/images/products/large/459.png"><img title="Soma - I guess I need to find a mad man in the country and try and stabilse him with some Soma. But hey I like being a beta - at least I dont work as hard as an alpha and I aint as stupid as a delte" src="http://www.somarecords.com/media/images/products/large/459.png" alt="Soma - I guess I need to find a mad man in the country and try and stabilse him with some Soma. But hey I like being a beta - at least I dont work as hard as an alpha and I aint as stupid as a delte" width="400" height="356" /></a><p class="wp-caption-text">Soma - I guess I need to find a mad man in the country and try and stabilse him with some Soma. But hey I like being a beta - at least I dont work as hard as an alpha and I aint as stupid as a delta</p></div>
<p>&nbsp;</p>
<p>All done. Am fed up with oranges.</p>
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		<title>Virgin Media Broadband Connection #RantOfTheDay</title>
		<link>http://www.mercurythread.co.uk/blog/virgin-media-broadband-connection-rantoftheday/2011/10/</link>
		<comments>http://www.mercurythread.co.uk/blog/virgin-media-broadband-connection-rantoftheday/2011/10/#comments</comments>
		<pubDate>Sun, 30 Oct 2011 23:11:45 +0000</pubDate>
		<dc:creator>Michael Briggs</dc:creator>
				<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.mercurythread.co.uk/?p=463</guid>
		<description><![CDATA[I&#8217;m trying really hard to keep it together. I don&#8217;t think I&#8217;m winning. All day my internet connection has been bottoming out to less than I used to get on my old dial up 256 kbps connection. It doesn&#8217;t matter which device I use (3 laptops, an ipad and an iphone) always the same. Get [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m trying really hard to keep it together. I don&#8217;t think I&#8217;m winning. All day my internet connection has been bottoming out to less than I used to get on my old dial up 256 kbps connection.</p>
<p>It doesn&#8217;t matter which device I use (3 laptops, an ipad and an iphone) always the same. Get a decent signal and then whack it vanishes.</p>
<p>At first I thought it was my router and some TCP issue. Have restarted my router numerous times, changes the wireless settings (fixed channels vs auto channel selection), I&#8217;ve plugged it in which gave me 1 meg and tbh I&#8217;m getting angry. I need my Internet to work (am meant to be working now and not raging through the 3g connection on my iphone).</p>
<p>So I give up &#8211; for ages I&#8217;ve fought against going with sky purely because I believed in the value of my internet connection.</p>
<p>And to drive me up the wall I get the following every time I contact the online support :</p>
<pre>22:38 Connecting...
22:38 Connected. A support representative will be with you shortly.
23:02 Connection closed. Attempting reconnection...
23:02 Connecting...
23:02 Failed.</pre>
<p>That&#8217;s a real sample. Waste of time. As one of the tweet responses I got earlier on today said &#8220;<a href="http://twitter.com/#!/SEOzz0r/status/130779926449242112" target="_blank">I looked up the word &#8220;oxymoron&#8221; in the OED the other week &#8211; Virgin Media Customer Service was the definition</a>&#8220;. Not surprised. Just annoyed.</p>
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